Itil 4 Foundation Summary | free course IT Certifications | Free udemy course
Description
ITIL
Foundation is an entry-level certificate that provides candidates with a general awareness of the key elements, concepts and terminology of ITIL
in modern IT-based service management.
ITIL® is the world's most popular IT service management framework that focuses on value-based practices and IT service optimization.
The aim is to learn about ITIL® guiding principles, the four dimensions of service management and the service value chain
What does the course cover?
Understand the basic concepts of service management
Understand how the ITIL guiding principles can help an organization adopt and adapt service management.
Understand the four dimensions of service management
Understand the purpose and components of the ITIL service value system
Understand how service management works. service value chain and their relationships
I know the 15 objectives and key terms of the ITIL practice
Understand the 7 ITIL practices
Is the course right for me?
ITIL®
Foundation is suitable for:
those who need a basic understanding of the ITIL framework
those who want to understand how ITIL can be used to improve IT service management
IT professionals or others working in an organization that has implemented. ITIL
WHY TAKE THIS COURSE
Learn ITIL®
based on the established best practices of the ITIL guidelines and prepare for the ITIL
Foundation Certificate exam.
ITIL is the most widely used IT service management method in the world. ITIL
provides a practical and flexible approach to the transition to the new world of digital transformation and a complete operational model for the delivery and use of products and services. ITIL
also provides a complete picture that integrates frameworks such as Lean IT, Agile and DevOps.
Who this course is for:
Those who need a basic understanding of the ITIL framework.
Those who want to understand how ITIL can be used to improve IT service management.
,
IT professionals or other people working in an organization that has adopted ITIL.
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